COMPLIANCE

Cantilever is registered as a Financial Services Provider (“FSP”) under the Financial Advisory and Intermediary Services Act, No 37 of 2002 (FSP No: 45523)

Cantilever Family will respond to written complaints addressed to Johan van Wyk as the contact person. Complaints should be submitted to the above address. Should your complaint not be resolved satisfactorily, you have the right to submit any complaints to the Ombud for Financial Services Providers who can be contacted at:

 

FAIS Ombud tel no: 012-470-9080/99
P.O. Box 74571 fax: 012-348-3447
Lynnwood Ridge
0040

Cantilever Family’s compliance officer is:

 

Financial Services Compliance CC t/a Compliance Consulting
FSB No: CO 325
Compliance Officer: Greta Maritz
Telephone number: (011 486 0729
Fax number: (011) 646 1587
E-mail: info@complianceconsulting.co.za
Website: www.complianceconsulting.co.za

Cantilever is authorized to provide advisory and intermediary services in regard to the following financial products in Category 1 of the FAIS Act:

• Long-term Insurance: Category A, B1, B2 & C
• Short-term Insurance: Personal lines
• Pension Fund Benefits: Retail & other
• Securities and Instruments:
  • Shares, Bonds & Money Market instruments;
  • Debentures & securitised debt; and
  • Warrants & derivative
• Participatory interests in Collective Investment Schemes
• Deposits as defined in the Banks Act – exceeding 12 months & 12 months or

Cantilever holds professional indemnity and fidelity insurance.

Information disclosed to Cantilever or any of its authorized representatives in their professional capacity will be treated as confidential unless written consent is obtained to disclose such information, or the disclosure of such information is required in the public interest or under a particular

We remind you that all material facts must be accurate and properly disclosed to Cantilever.

In the event that a full needs analysis is not performed, we remind you to take particular care to consider the appropriateness of our advice in the light of your objectives, financial situation and

If you elect to conclude a transaction that differs from that recommended by us, and/or you elect not to follow the advice furnished by us, and/or you elect to receive less information or advice than that offered, then:

• You may be exposed to risks; and
• You should take particular care to consider whether the advice is appropriate in light of your needs, circumstances and objectives.

Cantilever may retain any retrocession or benefits (whether direct or indirect) including but not limited to commission, fees, interest or other remuneration arising from the placing of deposits, provided full disclosure is made to the

In accordance with Section 51 of the Promotion of Access to Information Act No.2 of 2000, Cantilever has compiled a Promotion of Access to Information Act Manual. The Manual will be made available on written request to the firm’s Compliance

Cantilever has implemented a Conflicts of Interest Management Policy in accordance with the General Code of Conduct issued in terms of the Financial Advisory and Intermediary Services Act, No. 37 of 2002, read together with BN 58 of 2010. The Policy will be made available on written request to the firm’s Compliance Officer.

Please note that we are bound by anti-money laundering legislation which requires the reporting of suspicious and unusual transactions to the Financial Intelligence

Johan Van Wyk is an employee of Cantilever and is employed by Cantilever to render financial services on behalf of Cantilever. Johan van Wyk is both the Key Individual and Authorised Representative of Cantilever, and Cantilever takes responsibility for his

Carmen Kriel is an employee of Cantilever and is employed by Cantilever to render financial services on behalf of Cantilever. Carmen Kriel is an Authorised Representative of Cantilever, and Cantilever takes responsibility for her

Ronel Nortjé is an employee of Cantilever and renders intermediary services as a Representative under Supervision of Cantilever.

The abovementioned individuals receive remuneration in the form of